Privacy

Privacy Policy — MJ’s Car Lab

Last updated: [Dec 2025]

At MJ’s Car Lab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Vehicle information

  • Booking details

  • Messages or enquiries sent through forms, WhatsApp, or email

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

(This is standard and helps us improve the website.)

2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange bookings and provide services

  • Send appointment confirmations or updates

  • Improve our website and customer experience

  • Maintain safety and security

  • Keep internal records

  • Comply with legal obligations

We do not sell or rent your personal information to any third party.

3. Sharing Your Information

Your information may be shared only when necessary, such as:

  • With payment processors (if applicable)

  • With technicians or staff handling your booking

  • If required by law, court order, or legal process

We do not share your information for marketing by third parties.

4. Data Storage and Security

We take reasonable technical and physical measures to protect your information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

Your data is stored securely and only accessed by authorised personnel when needed for legitimate business purposes.

5. Cookies (If Applicable)

Our website may use cookies to:

  • Improve loading speeds

  • Remember preferences

  • Analyse website traffic

You may disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information (where legally allowed)

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

MJ’s Car Lab
Email: [insert email]
Phone: [insert phone number]
Address: [insert address]

9. Updates to This Policy

We may update this Privacy Policy when necessary. The latest version will always be posted on this page.

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